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It depends on the complexity of the system. A standard offline system like LizzyPharmaCare or Smart Mart can be set up and installed within a few days. A more advanced system with custom features typically takes 2–4 weeks. For subscription-based online systems, you can get started almost immediately after sign-up. We give you a clear timeline once we understand your requirements.
Offline systems are installed directly on your computer or device — they work without internet and are purchased once with no ongoing subscription. Online systems are cloud-based and accessible from any browser on any device, but require internet and are paid monthly. The right choice depends on your setup and how your business operates.
For offline systems — yes, fully. You make a one-time payment and the system is yours permanently. No fees, no renewals. For subscription-based online systems, you pay monthly and access continues as long as your subscription is active.
Yes. All our systems are designed to work across devices. Offline systems can be accessed from any phone, tablet, or laptop connected to the same WiFi network as the main machine. Online systems work directly in any browser on any device.
All systems include installation, staff training, and 2 months of support after delivery. During this period we handle any issues, answer questions, and help your team get comfortable using the system. Extended support is available on request.
For offline systems, we typically take a 50% deposit to begin, with the balance due before final delivery and installation. For subscription systems, payment is monthly via MoMo, bank transfer, or card. All payment terms are clearly agreed before any work begins.